Buy more than 1 product from Virtual Village within the next 7 days and get a 20% shipping discount!
Air mail:
FedEx:
Purchase
We aim to make our descriptions as complete as possible but if you’ve any questions before purchasing, please get in touch with us.Payment
Shipping
WorldwideInsurance
If you choose the standard or registered air mail options, we offer optional insurance which covers you in the unlikely event that your parcel is lost or damaged by the postal services.Customs, Duties and Taxes
Feedbacks
We aim to achieve positive feedback and a 5 star rating in all areas. Please let us know before you leave feedback if you have any problems so we can rectify them to ensure that YOU are 100% happy and that WE accomplish an excellent score.Returns
We offer a straightforward refund or replacement policy in the event there is any problem whatsoever with your product.Please be informed that Virtual Village has a very firm policy of sourcing only genuine products.
If you feel any of our products violate your Trademark, Design, or Patent Rights please contact us immediately and we will instantly remove any offending listing pending further discussions.
We guarantee to respond to any email sent to vero.uk@virtualvillage.com within 24 hours seven days a week.
go to topWe take customer service seriously and want you to be 100% happy with your shopping experience. If you’ve any queries please email our team at info.eu@virtualvillage.com and we'll get back to you as soon as we can!
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